FAQ

Q: I live in a country x, do you ship to there ?
A: We ship to everywhere!

Q: When do I get my order ?
A: That depends greatly where you live.
The normal delivery time is 2-7 days
If the order takes more than 14 days to arrive,
please contact us at fatalii@fataliiseeds.net

Q: How many seeds are there per variety?
A: The absolute minimum amount of seeds per variety is 
Five seeds. Usually seven or more.
For good quality seeds this is more than enough.
For more plants per variety, order more packages 
per variety or make cuttings from your plants. 
(More info about cuttings at fatalii.net)

Q: What payment options are accepted? 
How can I pay?

A:  Here´s the list for current payment methods:
- Paypal (quick and cheap delivery with this option)
- Mastercard / Visa / Amex (quick and cheap delivery 

(via paypal, but paypal account not needed)
- Direct bank payments in Finland.
Choose the correct payment method from the 
order form.
You don`t need to have Paypal account for 
paying with credit card.

Just click on "Pay with a card" or "Create a Paypal account" 
(still no need to create paypal account) under the paypal login form
on the Paypal login page.
Please contact me at fatalii@fataliiseeds.net
in any case of payment- or any other problems.


Q: I got my seeds! What should I do now?
A: Start germinating them. :)
You might have gotten some information included 
in the package.
If not, check http://fatalii.net/ for information about 
germinating, growing, harvesting, processing etc.
Also, it's good to keep in mind that the service 
doesn't end when you get the seeds. 
As a customer you can get answers to your questions, 
directly from a professional grower! 
When in doubt about something, please don`t afraid
to ask! 
Any questions regarding growing chiles can be sent to 
fatalii@fataliiseeds.net or fatalii@sci.fi

Q: What should I do as I don't want to have such 
a large collection of varieties as I have only limited
space... ?

A: Don't worry! Seeds will stay viable for years, 
especially when stored in dry and dark drawer.
That means you can save some varieties for later use 
or better yet, give them as presents to your friends, 
relatives and co-workers. :)

Q: There is a mistake / problem with my order, 
what now?

A: Please contact us at fatalii@fataliiseeds.net and
let us know about the mistake or problem and 
we will figure it out!

Q: I / We would like to place a bigger order 
as a group or company, reseller or a garden, can we get a nice 
discount for this?

A: Big seed orders will always be free of charge for 
shipping (30+ euros).
When you are going to order a huge amount of 
varieties or seed bags, please email us at 
fatalii@fataliiseeds.net and we will give you a 
discount which is suitable for your order.

Q: I didn't find the question I needed answer 
for here, what now?

A: Just contact us by email at 
fatalii@fataliiseeds.net and we'll figure it out! :)
 
 
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